Frequently Asked Questions
- I can’t find my favorite Snyder’s of Hanover product in my store. Where can I get it?:
Talk to your local store manager to request your favorite Snyder’s of Hanover product. You can also view our online catalog to have your favorite product shipped directly to your door or sent as a gift to a friend or family member. To view the online catalog, click on the "shop online" button. You can also check the store locator in the upper right hand corner of the home page. It will list stores that we sell product to by state.
- My local grocery store doesn’t carry any Snyder’s of Hanover products. How can I get them into the store?:
Give one of our Customer Service Representatives a call at 1-800-233-7125 Ext. 1410 and we will put you in contact with the sales representative for your area.
- Why are certain products that I like discontinued?:
We constantly strive to maintain a variety of products in the marketplace. If sales indicate that the product is not being received well by consumers, it is usually removed from the line-up and replaced with a new product.
- How can I get a copy of your mail order catalog sent to me?:
Send us an e-mail with your request and your name and complete address and we’ll be happy to send one of our free mail order catalogs to you. Or, call 1-800-233-7125 Ext. 1410 and ask one of our Customer Service Representatives to send one out to you. Visit our online store to see the same great values immediately.
- Can I place a catalog order to be shipped out of the continental United States?:
International mail orders are shipped where possible and not restricted by governmental regulations. Shipping charges may be greater than the cost of the product. Shipping on all international orders is quoted on a per order basis.
- What does the date code stamped on the bag/box mean?:
The date stamped on our products is the expiration date of the product followed by internal manufacturing control numbers. The product is guaranteed to be fresh unopened until that date.
- Are Snyder’s of Hanover products available internationally?:
Yes, we are proud to have brand representation in Germany, United Kingdom, France, Wales, Scotland, Ireland, Belgium, Luxembourg, Netherlands, Austria, Japan, China, Hong Kong, Taiwan, United Arab Emirates, Israel, Kuwait, Puerto Rico, West Indies, Cayman Islands, Aruba/Curacao and Canada.
- Where can I find nutritional information on your products?:
Nutritional information on Snyder's of Hanover products can be found on the back of the bag or box of product or on our web site at under the 'Products" tab.
- How can I get coupons for Snyder’s of Hanover products?:
Keep an eye on your local Sunday newspaper for cents-off coupons from Snyder’s of Hanover.
- How do I submit a resume to work at Snyder’s of Hanover?:
Snyder’s attributes it’s continued success to the hard work and pride taken by our employees. To learn more about available job opportunities, go to http://www.snyders-han.com/careers.
- Do you offer tours of your manufacturing facility?:
Yes, enjoy a free guided tour through our state-of-the-art production and distribution facility. Call 1-800-233-7125 Ext. 8592 for reservations. When you’re done, stop by our Factory Store to snack on free samples of freshly made pretzels and snacks and pick up your favorite kind to take with you.
- How can I purchase stock in Snyder’s of Hanover?:
Snyder’s of Hanover is a privately held company and stock options are not available at this time.
- Who do I contact if I have a problem with one of your products?:
We take pride in the excellent quality of all our products. However, should you need to contact us, please call 1-800-233-7125 Ext. 1410 or send us an e-mail at consumeraffairs@snyders-han.com.
- Where can I find recipes using Snyder’s of Hanover pretzels?:
Check out the Recipes section of our website for some mouth watering recipes.
- How can I set up a website link between our two companies?:
If you have (or know of) a great website that would go well with Snyder’s of Hanover products, please send us an e-mail at consumeraffairs@snyders-han.com. We’d be happy to check it out and send you a free case of pretzels should we set up the link (if duplicate links are received, we will honor the first e-mail received).
- What products do you produce that are gluten free?:
The following list of products are all gluten free: Regular Potato Chips (unseasoned), Ripple Potato Chips (unseasoned), White Corn Tortillas, Yellow Corn Tortillas, Restaurant Style Tortillas, Cheese Twists, Butter Popcorn, EatSmart Veggie Crisps (all flavors), EatSmart Potato Crisps (all flavors), EatSmart CheddAirs, EatSmart Soy Crisps (all flavors), EatSmart Sweet Salsa Dip, EatSmart Three Bean Dip, EatSmart Salsa Con Queso and EatSmart Fire-Roasted Salsa. MultiGrain Flaxseed Gold, Savory Blue and Jalapeno Red Tortilla Strips, MultiGrain Aged and White Cheddar Cheese Puffs as well as MultiGrain Baked Cheddar Cheese Crunchies are also gluten free.
- Whre in Canada can I purchase Snyder's of Hanover Products?:
Snyder's of Hanover products are proud to be sold in the following stores in Canada.
Ontario - Loblaw, Superstore, Sobey's, A&P, Dominion, No Frills, Zehr's Mac's, Hasty Market, 7-11, and Blockbuster
Quebec - Loblaw, Metro, Provigo, IGA, Maxi and Blockbuster
Atlantic Canada - Sobey's, Loblaw, and Blockbuster
Western Canada - 7-11 and Blockbuster (coming soon to major grocery and convenience stores)
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